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I have been using Service Experts since I bought my home in Ft Myers three years ago. In that time I have found them to be very professional, knowledgeable and honest. This past week I woke up to no A/C. My compressor is 16 years old and I was prepared for them to tell...
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5.0
I liked
  • Professionalism
#1378057
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13 months ago Service Experts installed new evaporator coils in our Lennox units. Now that they are going bad, that want us to pay full price to replace them again. The service tech's were talking about the "un-coated coils so I called Lennox. Lennox could not believe...
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1.0
I didn't like
  • Lak of parts to repair the system
  • You ripping us off
#1358736
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I hired them on Sat. August 18. The technician showed up around 1:00 Pm he looks like a young unexperienced guy. He asked to do the inside unit first I showed him and asked him if he need me to move my van outside the garage but he said no. First he could get the...
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1.0
I didn't like
  • Charge for undelivered service
  • Bad customer service
  • Unqualified technician
#1333516
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Service Experts - Garbage

Salesmen did not do any air calculating. Installation was inefficient. Three years later having to replace and upgrade what I thought was being taken of. Oh wait , let me call a professional. Not service Experts.
#1381150
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Came out charges over $750.00 to replace outside fan blade ( and replaced motor because they claim they could not get screws out of motor ) a couple weeks later the line to house was freezing up and as we ALL know this is because it was low on freon. When we called...
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1.1
I liked
  • How humorous your supposed experts fumble around
I didn't like
  • Lak of parts to repair the system
  • You ripping us off
#1279707
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Service Experts - Horrible service

The guy who set up the system installation was great but from the installation to service calls is horrible
#1285055
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2011 I WAS SOLD A 5 TON UNIT FOR MY 1600 SQ FT HOME. NOW I HAVE A MOLD PROBLEM. I CONTACTED THEM SINCE THE DO MOLD REDEMPTION (AKA COMMFORTECH). THEY INFORMED ME MY UNIT WAS TOO LARGE FOR MY HOME I NEEDED A 3 TON. WELL, THEY ARE THE ONES THAT SOLD ME THE 5 TON. ALL OF...
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Anonymous
William Rogers

Christmas Eve, my issue with Comfort Tech is still on going. I have had conversations with a Comfort Tech Representatives, four of them came out. There conclusion is I have ...

1.0
#1134002
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2 year old Lennox unit - Had an error on the display indicating a pressure valve was stuck or non functional. SE (Service Experts) came and could not explain the error but cycled the breaker and the unit began to work. They charged $93.00 for the call but did not do...
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2.6
I didn't like
  • Lak of parts to repair the system
#1069749
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Service Experts Air Conditioner Repair Review

Given price. Fixed it price was 90 more when done told i wasnt preferd customer and paid 6000 for this unit new repair sould b quoted price nothing extra was done i would never use these peaple again
1.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Price Affordability
Reliability
Staff
Value for money
#1019066
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Contact Service Experts

Mailing Address:
Service Experts, LLC
3820 American Drive, Suite 200
Plano, Texas 75075-6110
United States
Phone:
(866) 397-3787
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Service Experts - Nordyne Ppg2Gd X24Ko72C Review from Raleigh, North Carolina
I built a house 8 yrs ago. Service experts failed to register the units. Yes I said units. 3 total! It's been 8 yrs and I am spending $5,600 to replace one unit and the other two are on THIER last leg. In less that 10 years I will spend $12-$15,000 to replace all...
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1.0
I didn't like
  • Lack of organization
  • Price gouging and sales methods
#901168
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