filters
state:
Show
city:
Show
product:
Show
Show

Service Experts Repair Review

Got a brand new ac until from this company, after being installed was having issue they came out, a year and a half, after not working said a part needed to be replaced the part is is under warranty but they will charge a 1000 bucks to replace the faulty equipment they put in.
1.0
Details
Diversity of Products or Services
Warranty
#747263
Reply to reviews
Having listened to their flowery commercial, and winning a chance to get my A/C serviced at a reasonable price. Made an appointment with that would last two hours. The company FAILED to show up. They did not even have the courtesy to CALL the customer, to...
Read more
1.0
#720377
Reply to reviews
These people are only out to make money. They do not care about the consumers. Salesman pushing me to buy an A/C unit for a townhouse for $8000.00 then tells me that maybe I am looking for a $1500 unit. The operator did not listen either because the same RUDE person I...
Read more
#622154
Reply to reviews
The people they send out are quite nice. At least I think so. Most of them speak a different language than I do so I can't be certain. The sales people will sell you units that their service people have no idea how to service. So keep your manuals on hand. Their...
Read more
#565592
Reply to reviews
Service Experts Heating and A/C - Durham Region: Rudest serviceman: Wish I had recorded the conversation: I asked the same question twice because the first time he said he would tell me later after they moved everything they needed to and he became irate when I asked...
Read more
#481996
Reply to reviews
Just moved into a new home, with the orig unit. It was leaking, so, called Service Experts (Used them for many years at the other house)and arranged for a Tech to come out. The Tech took one look at the system and commented on how old it is. He then proceeded to start...
Read more
#411958
Reply to reviews
Service Experts - Terrible customer service - Service contract not honored and bad service caused A/C unit compressor to crash due to lack of freon. This company does not show for scheduled appointments and service contract is worthless. If your unit is older they will...
Read more
ServiceExperts
ServiceExperts

Thanks for this feedback (we apologize for not seeing this site prior to now), which we are escalating to our customer care department for follow up. Service Experts Heating ...

#334891
Reply to reviews
Service Experts - Cost us more $ than just a new furnace
Service Experts - Cost us more $ than just a new furnace
Service Experts - Cost us more $ than just a new furnace
We purchased a new furnace from Service Experts (formerly Knochelmann's Service Experts). It took over two years for it to be inspected and pass. The drain hose leaked water into the room and damaged our property. They are self-insured and the third party...
Read more
Anonymous
katskull

We are no longer able to discuss this matter. Suffice it to say it was not resolved to our satisfaction. Another incident occurred with Service Experts with our A/C. The f...

ServiceExperts
ServiceExperts

Katskull, we apologize that we did not see this review prior to now. We regret that you had such a difficult experience with your furnace and would like to confirm whether th...

#300893
Reply to reviews