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2011 I WAS SOLD A 5 TON UNIT FOR MY 1600 SQ FT HOME. NOW I HAVE A MOLD PROBLEM. I CONTACTED THEM SINCE THE DO MOLD REDEMPTION (AKA COMMFORTECH). THEY INFORMED ME MY UNIT WAS TOO LARGE FOR MY HOME I NEEDED A 3 TON. WELL, THEY ARE THE ONES THAT SOLD ME THE 5 TON. ALL OF...
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1.0
#1134002
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2 year old Lennox unit - Had an error on the display indicating a pressure valve was stuck or non functional. SE (Service Experts) came and could not explain the error but cycled the breaker and the unit began to work. They charged $93.00 for the call but did not do...
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2.6
I didn't like
  • Lak of parts to repair the system
#1069749
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Service Experts - Nordyne Ppg2Gd X24Ko72C Review from Raleigh, North Carolina
I built a house 8 yrs ago. Service experts failed to register the units. Yes I said units. 3 total! It's been 8 yrs and I am spending $5,600 to replace one unit and the other two are on THIER last leg. In less that 10 years I will spend $12-$15,000 to replace all...
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1.0
I didn't like
  • Price gouging and sales methods
  • Lack of organization
#901168
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Service Experts Air Conditioner Repair Review

Service Experts
#1019066
1.9
Details
Given price. Fixed it price was 90 more when done told i wasnt preferd customer and paid 6000 for this unit new repair sould b quoted price nothing extra was done i would never use these peaple again
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Service Experts Air Conditioner Repair Review

Service Experts
#846698
I have a service contract with these people for $144 annually for biannual checkup and discount for Parts and service. I called for an a/c repair. The result was a charge $84 for service ( that's fine). The price for the part was $140. It was a capacitor that can be purchased anywhere for $20. I got no satisfaction when calling the office. Will ever use them again.
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Service Experts Repair Review

Service Experts
#747263
1.0
Details
Got a brand new ac until from this company, after being installed was having issue they came out, a year and a half, after not working said a part needed to be replaced the part is is under warranty but they will charge a 1000 bucks to replace the faulty equipment they put in.
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Service Experts are expert ripoff artists!!! They refuse to give refrigerant prices over the phone so that they are assured the service call charge. If I knew in advance how rediculous their prices were I would have shopped around. R-22 for $184 per pound is...
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1.0
#859914
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Paid for a two new heat pump systems. The 2 ton broke after 3-1/2 years due to a leak. First they want 100$ for the first pound of 410a and 39$ for every pound after that. 335$ for the leak check and 700$ to replaced the leaky exchange coil. The parts are covered...
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#775290
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Since 12/15/15, 5 different service people have been out, each with a different diagnosis and repair of our furnace each time. The last 'repair' fried the furnace and thermostat and forced us to buy a new unit. (pretty sure he crossed wires reconnecting the...
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#764250
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Having listened to their flowery commercial, and winning a chance to get my A/C serviced at a reasonable price. Made an appointment with that would last two hours. The company FAILED to show up. They did not even have the courtesy to CALL the customer, to...
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1.0
#720377
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These people are only out to make money. They do not care about the consumers. Salesman pushing me to buy an A/C unit for a townhouse for $8000.00 then tells me that maybe I am looking for a $1500 unit. The operator did not listen either because the same RUDE person I...
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#622154
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The people they send out are quite nice. At least I think so. Most of them speak a different language than I do so I can't be certain. The sales people will sell you units that their service people have no idea how to service. So keep your manuals on hand. Their...
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#565592
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Contact Service Experts

Mailing Address:
Service Experts Heating & Air Conditioning
2140 Lake Park Blvd., 4T
Richardson, TX 75080
Phone:
(866) 397-3787
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Service Experts Heating and A/C - Durham Region: Rudest serviceman: Wish I had recorded the conversation: I asked the same question twice because the first time he said he would tell me later after they moved everything they needed to and he became irate when I asked...
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#481996
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